My Fraud Story with Sulekha and Mr. Chetan Khanna

My name is Aniket Bhardwaj, and I live in Dwarka, New Delhi. I am a teacher by profession and also run an educational venture. Over the years, I have worked hard to build trust with my students and their parents, and I always believed that reputed companies in India would also follow the same principle of honesty. Unfortunately, my recent experience with Sulekha.com and its representative Mr. Chetan Khanna has completely shattered that trust.

I am writing this detailed account to put on record the fraud that happened with me, to help authorities take corrective action, and to warn other innocent people from becoming victims of the same scam.

How the Fraud Started

It all began when I was contacted by Mr. Chetan Khanna, a representative of Sulekha.com. He approached me with attractive offers regarding their service plan. The plan was marketed as a way to generate genuine leads, verified customers, and transparent support for my business.

At first, I was hesitant, but Mr. Chetan Khanna used several tactics to convince me:

• He spoke in a very confident and polite manner, giving the impression of being a senior company official.

• He assured me multiple times that the services were 100% genuine and that there was no risk involved.

• He claimed that several other educators were already benefiting from Sulekha’s plans.

• He promised that if I faced any issue, the refund would be given without delay.

Trusting his words, I finally agreed and made the payment from my State Bank of India account (Dwarka Branch). The account details are as follows:

• Account Holder Name: Mr. Aniket Bhardwaj

• Account Number: 39023962612

• IFSC Code: SBIN0050930

This was the same account from which I transferred the money to Sulekha.

The Reality After Payment

After making the payment, the reality became visible very quickly:

1. The services that were promised to me were never delivered.

2. Instead of genuine leads, I received irrelevant or fake leads that had no connection with my work.

3. The customer support team kept making excuses and delaying responses.

4. Every time I called, I was given vague assurances but no real solution.

It became clear that I had been cheated. What made it worse was when I started researching online and discovered that hundreds of other victims had already complained about similar frauds by Sulekha and its staff, including Mr. Chetan Khanna.

My Complaints and Follow-ups

I immediately started raising complaints:

• I contacted Sulekha Customer Care multiple times via calls and emails, but they provided no solid resolution.

• I confronted Mr. Chetan Khanna directly, and he verbally admitted that the service was not working as promised.

• He then assured me that the company would refund my full payment.

For some time, I waited patiently, thinking that since the refund was promised, the company would act responsibly. But the delay continued endlessly.

I then decided to take a stricter approach. I sent written warnings clearly mentioning:

1. The company must process my refund on or before 15th September 2025.

2. I must receive a written acknowledgement of the refund date by 6:00 PM on 14th September 2025.

3. If I do not get this acknowledgement, I will proceed with legal action against Mr. Chetan Khanna and the Nodal Officer of Sulekha.

Actions I Am Taking

Since the company has not yet resolved the matter, I am preparing for the following actions:

1. FIR (First Information Report):
   I will lodge a police complaint against Mr. Chetan Khanna and the concerned Nodal Officer of Sulekha.com for cheating, misrepresentation, and fraud under relevant sections of the Indian Penal Code.

2. Consumer Forum Case:
   I will file a case in the District Consumer Disputes Redressal Forum seeking not only my refund but also compensation for harassment, loss of time, and mental agony.

3. Cyber Crime Cell:
   Since the fraud was executed online, I will also approach the Cyber Crime Cell to ensure strict action against digital fraud.

4. Public Awareness:
   To prevent more people from falling into the trap, I have already started preparing YouTube videos and social media posts to expose the scam. I will include evidence, phone recordings, transaction details, and copies of my complaints.

Why This Case Matters

This is not just about one refund or one customer being cheated. This case highlights a bigger scam that is happening across India through such platforms. Many small business owners, tutors, service providers, and freelancers are falling victim to these fake promises.

Fraudsters like Mr. Chetan Khanna misuse the trust of customers and push them into purchasing plans that never deliver results. When victims ask for refunds, they are delayed endlessly until they give up.

If strict legal action is not taken, thousands of more people will continue to lose their hard-earned money.

My Message to the Authorities

Through this report, I appeal to the Delhi Police, Cyber Crime Cell, Consumer Forum, and Nodal Officers to take immediate action against:

• Mr. Chetan Khanna (Phone: [Insert number])

• Sulekha.com (Nodal Officer and Management responsible for fraudulent practices)

Strong action will not only give justice to me but also protect hundreds of other victims.

My Message to the Public

I am sharing my story so that others can stay alert. Here are my suggestions for everyone:

1. Do your research: Always check online reviews and independent complaint forums before making payments to any company.

2. Don’t trust verbal promises: Get everything in writing with proper terms and conditions.

3. Don’t delay action: If you realize you are being cheated, immediately file complaints with the police, cyber cell, and consumer forum.

4. Share your story: Public awareness is the strongest weapon against fraudsters.

Current Status

• As of today, the refund has only been verbally promised but not yet credited.

• I am waiting for the company’s written acknowledgement of refund date.

• The deadline for refund is 15th September 2025.

• If this is not honored, I will proceed with FIR, legal complaints, and full public exposure of the fraud.

Conclusion

This entire experience has been mentally and financially exhausting. I trusted a platform that claimed to be reputed, but I was instead trapped in a fraudulent scheme. I want justice not only for myself but also for the many others who have suffered at the hands of such scams.

Fraud must not be ignored. Silence only helps the fraudsters. By raising my voice, taking legal action, and sharing my story, I hope to create enough awareness so that others do not fall into the same trap.

This is my honest and detailed account of the fraud by Sulekha.com and Mr. Chetan Khanna. I will continue my fight until justice is delivered.